Key Account Manager - ShopBack Pay (Enterprise)

We are looking for a commercial, data‑driven relationship builder who can blend consultative account management with a sharp eye for feature‑led revenue expansion.

• Deliver key value proposition to merchants, driving demand for best‑practice adoption.
• Coordinate across internal teams, including marketing, business development and operations, to achieve merchants’ expectations and maximize performance.
• Conduct periodic performance reviews with merchants to ensure high campaign participation and optimization of commercial outcomes.
• Strategically grow merchant revenue with a consultative mix of channels, methods, and by turning raw data into actionable insights.
• Build a strong pipeline for retention and consistently deliver merchant success milestones.
• Foster and grow merchant relationships through consistent engagement and a high‑quality, customer‑centric service level.