Key Accounts Controller - (Mandarin Speaking)

Key Accounts Controller (Mandarin Speaking)

Bidvest

Are you a customer-focused professional with strong administrative skills and the ability to build excellent client relationships? Our client, a leading logistics and warehousing solutions provider, is seeking a highly organised and proactive Key Accounts Controller to join their Gauteng team.

This role is responsible for managing day-to-day customer service for key account customers, supporting the Business Development Manager, and ensuring exceptional service delivery through effective communication, accurate administration, and timely follow-up on customer requests.

Key Responsibilities

Customer Service & Query Management

• Handle inbound telephone and walk-in enquiries from existing customers.
• Respond to routine customer queries regarding pricing, service availability, delivery status, and account-related matters.
• Record customer interactio...