Job Description
About GoTyme
GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore‑headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital banking technology and hands‑on experience building South Africa's leading digital bank, TymeBank, one of the fastest‑growing digital banks in the world today.
About The Role
Kiosk Field Service technician provides timely and effective onsite support for kiosk. All corrective and preventive maintenance schedules, as well as card replenishment and ribbon replacement, are attended within SLA, conduct assessment and quality repair, ensuring availability for customers to use the kiosk. Accountable for inventory management of parts on hand and returns once used. Overall, owns responsibility for Kiosk Uptime and SLA adherence on the assigned cluster.
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