Knowledge Content Senior Analyst, Assistant Vice President

The Knowledge Content Senior Analyst is a seasoned professional role responsible for the onboarding, ongoing management, and execution of Citigold banking and investment knowledge content. Applies in‑depth disciplinary knowledge and business understanding to ensure frontline and support teams have accurate, current, and execution‑ready “record of truth” content to service clients. Requires a strong analytical skillset, attention to detail, and a risk‑aware mindset to manage regulated content at scale. Integrates subject matter expertise, coordinates with cross‑functional partners, and exercises sound judgment when addressing moderately complex issues involving competing priorities and stakeholder needs. Strong communication and influence skills are required. The role has significant impact on frontline execution quality and client experience through ownership of knowledge content accuracy and availability.

**Responsibilities:**

+ Supports the onboarding, execution, an...