L2 Helpdesk & Production Support Engineer

FPT ASIA PACIFIC PTE. LTD. in Singapore is seeking an experienced application support technician to provide Level 2 support for production and staging environments. You will be responsible for handling escalations, troubleshooting application errors, and collaborating with engineering teams to resolve complex issues.

The ideal candidate should have a diploma or degree in Computer Science or IT, along with 3-5+ years of relevant experience in supporting high-availability systems. Strong knowledge of monitoring tools and Linux/Unix environments is essential.