Location
bogotá
Job Type
Full-time
Posted
June 07, 2026
Job Description
IT Service Desk Analyst Level 2
Deliver advanced support across infrastructure and endpoint systems. The IT Service Desk Analyst Level 2 plays a critical role in maintaining operational continuity by resolving complex technical issues and ensuring seamless system performance. This position directly impacts business productivity across global clients while offering a long‑term career with Emapta, designed for professionals seeking stability, growth, and meaningful technical progression.
Snapshot
- 5 days work week
- 20 vacation days in total
- Fully‑customized Emapta laptop and peripherals
- Direct exposure to our clients
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
Ideal Candidate
A technically skilled professional who thrives in resolving complex IT issues, values structured environments, and communicate...