L2 IT Support Technician — Advanced MSP Troubleshooter

GXA is seeking a Level 2 Technician to provide advanced technical support for clients in South Africa. The role involves troubleshooting complex technical issues and ensuring high levels of customer satisfaction. Candidates should have 3-5 years of IT support experience, knowledge of Microsoft 365, Windows OS, and networking. GXA offers a collaborative and fast-paced environment ideal for problem-solvers dedicated to client support. Strong communication skills and disciplined documentation practices are required.
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