L2 Network Support

Techunting · Unión y Progreso, Veracruz, Mexico

Location
Unión y Progreso
Job Type
Full Time
Posted
July 08, 2026

Job Description

Provide advanced operational support, troubleshooting, administration, and maintenance of enterprise network infrastructure while acting as the escalation point for Level-1 support teams.



Requirements:

Incident Management

  • Resolve escalated network incidents.
  • Perform advanced troubleshooting and root cause analysis.
  • Coordinate with vendors and engineering teams when required.

Routing & Switching

  • Support and troubleshoot enterprise network environments, including:
  • OSPF
  • EIGRP
  • BGP
  • VLANs
  • STP (Spanning Tree Protocol)
  • EtherChannel
  • QoS
  • Layer 2 and Layer 3 networking

Wireless Support

  • Manage and troubleshoot Cisco and Aruba wireless environments, including:
  • Wireless controllers
  • Access points
  • Authentication services
  • Connectivity issues
...

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