L2 Production Support Engineer – Banking Apps

Luxoft is seeking an IT Production Support Engineer in Kuala Lumpur, Malaysia. The role requires overseeing service requests, ensuring system availability, and collaborating with teams to improve efficiency. Candidates should have 3-5 years of experience in production support, particularly with OPEN or AS/400 systems, and a strong understanding of ITIL management practices. Identifying patterns in incidents and developing improvement plans are also critical components of the job.
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