L2 Service Desk Specialist: Windows & Mac Escalations

A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic role operates on UK hours and offers a collaborative work culture.
#J-18808-Ljbffr