L2 System Engineer (Active Directory)

- 1 Year Contract
- Ang Mo Kio
- Monday to Friday (8:30am to 6pm)
- Up to $4,500 + Allowance + PB

Job Responsibilities:

• Creation/deletion/management of AD objects
• Creation/troubleshooting/management of Group Policy Object (GPO)
• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requests accordingly to SLA timeframe.
• Assisting the Customer in the verification, is...