LATAM Customer Experience & Omnichannel Leader

Johnson & Johnson Innovative Medicine is seeking a leader for the Customer Engagement Center of Excellence in Bogotá, Colombia. This role will drive the transformation of engagement with healthcare professionals by connecting strategy with digital capabilities.

The selected candidate will enhance customer experience and ensure integration of business priorities into effective field execution through CRM, data, and AI solutions. The organization values inclusiveness and recognizes the diverse contributions of its workforce.