Latam_order & customer service leader - premium service

Ultimate.ai is seeking a LATAM Customer Service Lead to oversee customer ordering processes in Mexico. This role requires a strong leader with over 10 years of experience in customer service and at least 5 years in a senior leadership position, fluent in both English and Spanish.
The successful candidate will ensure exceptional service levels, drive innovation in service metrics, and engage with teams to optimize performance metrics. Benefits include professional development and financial wellness programs.
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