Location
Atlanta
Job Type
Full time
Posted
June 15, 2026
Job Description
Preferred Qualifications
- Solution Architecture & Technical Strategy: 8+ years of experience with a platform-first architectural mindset. Proven ability to design high-performance, scalable solutions that balance native Salesforce configuration (Flows) with custom development (Apex/LWC) to minimize technical debt and maximize maintainability.
- Consultative Business Partnership: Acts as a strategic partner to internal business units (e.g., Customer Care, Sales). Proven ability to think on behalf of the stakeholder, translating vague business problems into high-value technical roadmaps. Must be comfortable leading discovery sessions and challenging requirements when they don't align with platform best practices or business ROI.
- Multi-Cloud & Functional Expertise: Experience implementing and extending Service Cloud (Omni-channel, Case Management), Sales Cloud, and Salesforce Voice / CTI.
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