Lead Business Solutions Analyst

Job Details

World Courier operates in a complex, fast‑moving, and highly regulated environment. Decisions often need to be made quickly, based on accurate, real‑time information across the supply chain.

Why this role matters

The Business Analyst helps bridge the gap between business needs and technology delivery, ensuring that investments in systems and platforms genuinely improve visibility, decision‑making, and customer experience.

This role matters because clear problem definition, strong analysis, and shared understanding are essential to delivering solutions that work — not just technically, but operationally.

What You’ll Do

1. Lead discovery and shape business needs related to supply chain visibility

   • Lead engagement with operational, customer service, commercial, and product stakeholders to understand challenges and opportunities across the logistics lifecycle.
   • Own current‑state assessment ...