Lead Client Servicing Associate

Clearwater Analytics · Chicago, Illinois, United States

Location
Chicago
Job Type
Full time
Posted
July 04, 2026

Job Description

The Team:

The Interface Operations team are responsible for taking ownership of priority queries, workflows, and projects across third party interfaces, consistently delivering optimal solutions for clients. The team will collaborate with Account Management, Interfaces Product and Interfaces Testing on new development and enhancements for clients. This role will report to the Interface Operations Team Lead.

What You’ll Do:

  • Proactive break resolution - 3rd party communication related to break resolution.

  • Review of Daily and Monthly activities

  • Contribute to process improvement and team building related to all the above responsibilities.

  • Collaborate with clients, external third parties, and internal teams to design workflows for interfaces that transport trade, position, risk, and analytics data to and from the Enfusion system.

  • Conduct investigation for reconciliation queries, resolving any ...

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