Lead- Contact Center (Outbound Sales) | NBFC

Michael Page · Mumbai, Maharashtra, India

Location

Mumbai

Job Type

Permanent

Posted

June 22, 2026

Job Description

Opportunity to work with a leading financial institution
Opportunity to work directly with the senior management
About Our Client
Leading NBFC player
Job Description
Drive outbound sales for cross-sell products 
Lead and manage a team of outbound executives to achieve daily/weekly/monthly targets.
Monitor performance metrics and optimise calling strategies.
Ensure high-quality customer interactions and adherence to compliance norms.
Work with Product, Marketing, and Analytics teams to execute campaigns and improve lead quality.
Maintain accurate reporting and support forecasting for the cross-sell vertical.
The Successful Applicant
Strong understanding of NBFC products (Loans, Insurance, Investments, etc.)
Proven experience in outbound/cross-sell sales leadership roles
Excellent communication and negotiation ...
        

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