Lead- Contact Center (Outbound Sales) | NBFC

Michael Page · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Permanent
Posted
June 22, 2026

Job Description

  • Opportunity to work with a leading financial institution
  • Opportunity to work directly with the senior management
  • About Our Client

    Leading NBFC player

    Job Description

  • Drive outbound sales for cross-sell products
  • Lead and manage a team of outbound executives to achieve daily/weekly/monthly targets.
  • Monitor performance metrics and optimise calling strategies.
  • Ensure high-quality customer interactions and adherence to compliance norms.
  • Work with Product, Marketing, and Analytics teams to execute campaigns and improve lead quality.
  • Maintain accurate reporting and support forecasting for the cross-sell vertical.
  • The Successful Applicant

  • Strong understanding of NBFC products (Loans, Insurance, Investments, etc.)
  • Proven experience in outbound/cross-sell sales leadership roles
  • Excellent communication and negotiation ...
  • Ready to Apply?

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