Lead, Customer Experience & Engagement

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At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

**Job Description:**

**Lead, Customer Experience & Engagement**

**Qatar**

Parsons is looking for an amazingly talented **Lead, Customer Experience & Engagement** to join our team in Doha, Qatar! In this role, you will support the Manager, Customer Experience & Engagement in managing and enhancing all aspects of customer service delivery across client assets. You will help ensure consistent excellence in customer interactions, foster engagement across all customer segments and services, and support initiatives that elevate customer satis...