Lead Data Analyst - Data Operations

Job Title

Lead Data Analyst

Functional Domain

Enterprise Data Organization

Job Overview

The Lead Data Analyst will play a critical role in the CCST team, working in partnership with the Quality Assurance team. The role involves managing client inquiries, analyzing banking datasets, and leveraging advanced data manipulation skills. This position requires proficiency in SQL, and experience with Python, Salesforce, and Power BI is preferred. The successful candidate will thrive in a global team environment, demonstrating a strong commitment to data integrity and client satisfaction.

Key Responsibilities

• Act as the primary contact for managing and resolving client inquiries, ensuring exceptional service and satisfaction.
• Analyze client questions to uncover actionable insights that support strategic business decisions.
• Participate in the execution of sampling workflow and quality assuranc...