Lead Engineer CableTechSupport(tm) Services

Job Summary

Southwire’s CableTechSupportTM group plays a critical role in servicing the rapid growth of residential, commercial, industrial, OEM, and utility markets in North America and internationally. Southwire’s CableTechSupportTM Services was established with a mission statement of providing the best-in-class consultation and technical services in the wire & cable industry. The group utilizies a cloud-based CRM (Customer Relationship Management) system to track and to prioritize over 20,000 engineering tickets per year. The current team consists of 20 members featuring multiple engineering disciplines. We are looking for a senior or lead engineer to further enhance our portfolio in the application, field support, business development, and service innovation of wire & cable products.

This experienced individual will interface directly with diverse customers, drive conversations, lead troubleshooting sessions, while partnering with agents, distributo...