Location
Ernakulam
Job Type
Full-time
Posted
June 01, 2026
Job Description
Job Description
Cascade Headway Pvt. Ltd. is seeking a smart and active Lead Manager to handle incoming leads and manage first-level communication with clients. The candidate should have good communication skills and the ability to interact professionally with customers in multiple languages.
Requirements
- Minimum 1 year and maximum 2 years of experience in lead handling, customer support, telecalling, or sales coordination.
- Fluency in English and Malayalam is mandatory.
- Knowledge of Hindi and Tamil will be an added advantage.
- Good communication and interpersonal skills.
- Ability to respond to leads quickly and professionally.
- Basic computer and CRM knowledge preferred.