Lead Host & Duty Manager – Guest Experience Leader

Hyatt House in Kuala Lumpur seeks a Lead Host – Duty Manager to supervise House Hosts and deliver exceptional guest service. The role involves overseeing team performance and acting as Manager on Duty when necessary.

The ideal candidate should hold a Diploma or Degree in Hotel/Tourism Management, have relevant experience, and possess strong leadership skills. This position offers a dynamic work environment with opportunities for coaching and mentoring.