Lead, Member Experience Readiness (18-Month Contract)

Lead, Member Experience Readiness (18-Month Contract)

Job Category: Individual Contributor

Requisition Number: LEADM

• Full-Time

Locations

Vancity Centre, 183 Terminal Ave, Vancouver, BC V6A4G2, CAN

Your Role in Supporting Our Members

As Lead, Member Experience Readiness you will act as a change leader, ensuring both members and employees are fully prepared to adopt new products, services, and ways of working. This role is central to delivering positive member experiences by designing and executing readiness strategies that support successful change adoption. We’re seeking an experienced change and readiness professional who brings strong stakeholder engagement, project management, and communication skills, and who is passionate about enabling people through change.

This is a Full‑time, Temporary role based at Vancity head office and will report directly to the Mana...