Lead Officer / Supervisor for Operations

Job Description

The Lead Officer Supervisor is responsible for overseeing daily operational activities, leading a team of workers, and ensuring that production or service processes run efficiently, safely, and according to company standards. This role acts as a bridge between management and frontline staff, ensuring tasks are completed on time and issues are addressed promptly.

• Proven experience supervising or leading a field operations team is strongly preferred.
• Strong knowledge of field operations; experience in utility meter reading is an advantage.
• Excellent communication (verbal & written) and interpersonal abilities.
• Strong leadership, organizational, and decision‑making abilities.
• Ability to delegate tasks effectively and monitor performance.
• Skilled in performance monitoring, reporting, and documentation.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Able to work under pre...