Location
toronto
Job Type
Full-time
Posted
June 09, 2026
Job Description
Elevate qualitative research as a Lead Research Manager with Klue. Focus on delivering impactful insights and enhancing AI capabilities while driving customer success.
In this pivotal role, you will spearhead research programs that sharpen customer go-to-market strategies. You will actively train and supervise AI interviewers while conducting high-signal interviews essential for complex buyer situations. This position offers significant growth potential within a dynamic team dedicated to redefining research practices.
Key Responsibilities:
• Lead end-to-end research program delivery
• Conduct trust-building win/loss interviews
• Train and improve AI interviewers using real data
• Create actionable research briefs and summaries
• Foster strong relationships with customer stakeholders
Requirements:
• Strong communication and qualitative research skills
• Proven experience improving AI systems
• Excellent organizational and program management abilities
...
In this pivotal role, you will spearhead research programs that sharpen customer go-to-market strategies. You will actively train and supervise AI interviewers while conducting high-signal interviews essential for complex buyer situations. This position offers significant growth potential within a dynamic team dedicated to redefining research practices.
Key Responsibilities:
• Lead end-to-end research program delivery
• Conduct trust-building win/loss interviews
• Train and improve AI interviewers using real data
• Create actionable research briefs and summaries
• Foster strong relationships with customer stakeholders
Requirements:
• Strong communication and qualitative research skills
• Proven experience improving AI systems
• Excellent organizational and program management abilities
...