Lead Server (Istana) - (Pr-Opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and guide your team members closely, ensuring the service sequence is flawless and goes beyond guest expectations. As a Lead Server, you’re not just creating unforgettable dining moments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Follow the hotel's standard operating procedures, service policies, and techniques to deliver a luxury dining experience.
• Greet guests warmly, present menus, and provide detailed explanations of menu and buffet items, making recommendations as needed.
• Take accurate food and beverage orders and communicate them effectively to the kitchen and bar.
• Ensure timely service of food and beverages, following pro...