Lead Tech Support Escalations & Expert Troubleshooting

Link-Worldwide in Mexico City is seeking a Customer Technical Support Specialist responsible for leading the resolution of complex technical issues. This role requires a minimum of 4 years of relevant experience, with a strong emphasis on analytical and troubleshooting skills.

The position offers a salary range of about $*****k USD annually, paid in Mexican Pesos, and involves high-level collaboration with Product, Engineering, and Operations teams.