Lead Technical Support Engineer – AI-Powered SaaS (Remote)

Parloa GmbH is seeking a Lead Technical Support Engineer in Malaysia to ensure reliable customer experiences with their conversational AI platform. You will troubleshoot complex issues and act as a bridge between customers and internal teams. Ideal candidates have 5–8 years in customer-facing support, solid troubleshooting skills, and collaboration experience. This position offers a hybrid work environment, emphasizing technical depth and customer impact.
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