Lead Technical Support Manager | 10+ Agents & SLA Focus

A leading technology support company in Kuala Lumpur is seeking a Customer Support Manager with over 5 years of experience in managing a support team. The role requires strong troubleshooting skills and a passion for team development. Candidates should demonstrate excellent communication and collaboration skills, and fluency in English is mandatory. This position aims to enhance support performance and build a positive support culture through effective mentorship and collaboration. Interested applicants should be prepared to work outside standard hours when required.
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