Lead Technician - Corporate Services

We have an exciting opportunity to join our team as a Lead Technician - Corporate Services. 

In this role, the successful candidate will work as an independent contributor IT professional, applying technical expertise in one or more IT disciplines. Provides and maintains a reliable technical infrastructure to effectively serve the customer community. This may include running, maintaining, and troubleshooting systems, servers, networks, and/or desktop environments; responding promptly and effectively to customer problems; directly resolve the problems or escalate to the appropriate resource and monitor its effective resolution. Receives general direction, work in progress is reviewed routinely.

Job Responsibilities:

Performs additional duties as assigned.

Customer Service and Communication: a. Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion. b. Provide on...