Lead UX and Service Designer in Den Haag

Join a leading IT solutions provider in Den Haag as a Lead UX and Service Designer. Shape the next generation of digital experiences for high-profile financial clients through innovative design solutions.
As a pivotal team member, you will spearhead the development of customer-centric digital channel solutions, focusing on enhancing user journeys and service experiences. You will collaborate with diverse stakeholders, transforming complex requirements into seamless digital products. This role is critical in ensuring our client’s digital capabilities outshine competitors.
Key Responsibilities:
• Build and refine customer journey maps and design standards
• Engage clients through insightful market and customer research
• Develop mobile wireframes and prototypes at a high standard
• Lead workshops and facilitate impactful client engagements
• Interact with teams across technical and creative domains
Requirements:
• Degree in Industrial Design, Multimedia Design,...