Level 2 IT Support Engineer – Hardware & Desk-side

Zemsania is seeking a support technician in Lima, Peru to troubleshoot IT issues, test functionality, and manage hardware support. The role involves obtaining user acceptance for ticket closures, coordinating with hardware vendors for solutions, and providing onsite support as needed. Ideal candidates will demonstrate strong problem-solving skills and the ability to manage multiple service requests effectively. Experience with desktop support and hardware management is essential.
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