Level 2 Service Desk Technician (2nd Shift)

Are you ready to grow your career at a values-driven, family first MSP?

DTC is looking for a second shift Level 2 Service Desk Technician.

The Level 2 Service Desk Technician is DTC's dedicated evening technical resource, responsible for executing scheduled project work, resolving escalated tickets, responding to system alerts, and ensuring uninterrupted client service into the evening hours.

This is a remote role.

We'll Provide:

• Robust benefits package including PTO, 401k, healthcare, dental, and vision.


• Salary range of $67,500-82,500 annually.
• Opportunities for continued growth, learning, and creativity.

What You’ll Do:

• Work with significant overlap during afternoon business hours (2:00–5:00 PM ET) and independently after hours (5:00–10:00 PM ET) Execute assigned project tasks (remote installs, migrations, configuration changes, hardware lifecycle wor...