Level 2 Technical Support Engineer at Vilcom Networks Limited

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

June 05, 2026

Job Description

Job Description
Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation

Level 2 Technical Support Engineer
MINIMUM QUALIFICATIONS:
Bachelor’s degree in IT, Computer Science, additional technical certifications (CCNA, CCNP/equivalent) or related field (preferred)
MINIMUM EXPERIENCE
Experience in a technical support role

Strong analytical and problem-solving abilities

Ability to work independently & collaboratively Familiarity with ticketing systems & CRM software

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