Liaison Collector

On-site - Quezon City • No Exp Required • Diploma • Full-time

Job Description

Position Title: Lending Collector

Overview: We are looking for a proactive and empathetic Lending Collector to join our team. As a Lending Collector, you will be responsible for managing and collecting overdue payments from borrowers while maintaining a positive client relationship. This is a client-facing role that requires strong communication, negotiation skills, and a focus on customer service to resolve outstanding debts professionally.

Responsibilities

• Client Communication: Engage with clients who have overdue loans or payments. Use phone, email, and in-person communication to remind clients of their obligations and assist them in resolving outstanding balances.
• Payment Negotiation: Work with clients to negotiate repayment plans or settlements. Tailor solutions based on the client’s financial situation while ensuring company policies and regulat...