Lifestyle Concierge

International SOS · Manila, Metro Manila, Philippines

Location
Manila
Job Type
Full-time
Posted
June 17, 2026

Job Description

The Group aims to be a global and leading provider of Concierge & Customer Care services to key target client segments. This position is responsible for delivering professional and expert concierge services to our customers.

This position is accountable for assuring the 24 hours delivery of the whole range of Concierge & Customer Care Services and will be the first point of contact for the customers, service providers and colleagues from other Concierge Centers.


Key Responsibilities : 

  • Handles customer requests on behalf of our clients, via phone, email, and/or chat.

  • Researches and fulfills requests from customers globally in areas including dining, entertainment, travel, sports & recreation including golf, shopping, and unusual requests.

  • Interacts with customers to provide information in response to inquiries and to handle and resolve complaints.

  • Establish relationships with customers, learning their likes and dislikes.
  • Ready to Apply?

    Submit your application for Lifestyle Concierge at International SOS

    Apply Now