Linux Site Reliability Engineer

Job Description:

• Providing production support including incident management, first and second line support for user queries, management of shared mailbox and handling related communications with stakeholders.

• Providing continuous support for existing content and automation running in the live environment, ensuring fast and quality driven bug fixes.

• Managing daily operations of the infrastructure supporting the global CSAT solutions, including application and database servers, virtual machines, Kubernetes workloads and cloud-based resources.

• Maintaining and monitoring the logging and monitoring services needed to ensure the smooth operation of the CSAT services.

• Maintaining proper security posture of the infrastructure in use, including patching and updating of servers, analysis and remediation of new and open vulnerabilities, enforcement of security standards.

...