Lithuanian-Speaking Customer Experts for tobacco products

wherewework.hu on behalf of: TP Greece Job Overview: Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – TP in Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Lithuanian language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices
Provide assistance for new purchases
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfact...