Location
Albany
Job Type
Contractor
Posted
July 08, 2026
Job Description
Job Title: Collections Specialist
Job Description
The Loan and Share Mediator is responsible for collecting delinquent loan accounts and resolving related collection issues across a variety of consumer and small commercial products. This role focuses on delivering excellent member service while effectively reducing negative share balances and past-due accounts in compliance with all applicable state and federal regulations.
Responsibilities
- Collect delinquent accounts assigned by department leadership, including member negative share balances, MasterCard accounts, consumer loans, and small-balance commercial loan accounts.
- Maintain accurate and up-to-date records that may be used in the collection of accounts, ensuring data integrity and compliance.
- Acquire and preserve current knowledge of state and federal laws related to bankruptcy and apply this knowledge to collection activities.
- Acquire...