Loan Servicing Manager I

Join the Loan Servicing team and play a key role in managing operational queues and reporting, while also handling a wide range of client inquiries—with a focus on prioritizing and supporting high touch clients.

As a Loan Servicing Associate I within the Loan Servicing team, you are responsible for day‑to‑day servicing and relationship management for a portfolio of equipment finance loans and leases. The role interprets and administers governing documents, orchestrates client requests and complex transactions, and ensures accurate, timely execution of servicing events within defined SLAs and control frameworks. The role mitigates operational and fraud risk by maintaining collateral perfection, insurance and tax compliance, and high data integrity, while driving process improvements that enhance client experience and operational efficiency (per user instructions).

Job responsibilities: