Logistics / Supply Chain Coordinator (RMA)

In this role, you will be supporting the RMA for APAC region, you play a key operational role within the Supply Chain Team. You support the efficiency and accuracy of the return and repair process, including receiving, reverse logistics, inventory handling, and customer support. You work under the guidance of the RMA Team Lead and contribute to the daily execution of warehouse, repair, and RMA activities.

• Support the coordination of customer return shipments, including preparation of return instructions and shipping documentation.
• Arrange and follow up with freight forwarders on pickup, transit status, and delivery dates.
• Track inbound return shipments and **escalate** delays or exceptions to the RMA Team Lead.
• Ensure compliance with packaging, customs, and import/export requirements for returned equipment.
• Follow up on the return of used or replaced parts until goods receipt and full system ...