Logistics Support Specialist II - Ciudad de México- Intermodal

Uber Freight · tlalnepantla, tlalnepantla, Mexico

Location
tlalnepantla
Job Type
Full-time
Posted
June 09, 2026

Job Description

What The Candidate Will Do

The Customer Support Specialist II is responsible for supporting the end-to-end execution of freight shipments, ensuring on-time performance, accurate system updates, and exceptional customer service. This role plays a critical part in day-to-day operations by maintaining strong communication with customers, carriers, and internal stakeholders, as well as resolving service issues and supporting continuous improvement initiatives. Region of impact: North America.

Schedule: On site

Title: Customer Support Specialist II

Location: Ciudad de Mexico

Req #: 2756

Basic Qualifications
  • Manage daily activities related to booking, dispatch, tracking, and delivery confirmation for both import and export shipments.
  • Ensure all shipment details and references are entered accurately and on time in the Uber Freight systems.
  • Coordinate customs documentation, transfers for cross-border shipments...

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