London Sales Advisor – Harrods Store

Join to apply for the London Sales Advisor – Harrods Store role at Cassina

The Store Sales Advisor is responsible for delivering an exceptional, design-led customer experience within a luxury retail environment, fully aligned with the standards of the brand and the prestige of the Harrods setting. They combine deep product knowledge, refined sales capability, and a passion for contemporary design to build long‑term client relationships and drive commercial performance.

Key Responsibilities

• Welcome customers and provide exceptional hospitality;
• Conduct needs analysis to understand aesthetic and functional requirements;
• Present craftsmanship, materials, and brand heritage with confidence;
• Build a long‑term client book including private and trade clients.
• Achieve and exceed monthly and annual sales targets;
• Maintain accurate sales forecasts and follow‑up pipelines;
• Build and m...