Loss Adjusting Manager | Cape Town

Are you an experienced leader in claims and construction assessments with a passion for risk management and operational excellence? Ourclient is looking for a Loss Adjusting Manager to lead a high-performing team in a dynamic short-term insurance environment.

Key Responsibilities:

Team Management & Oversight:

• Lead and manage a team handling contractor audits, claims adjustments, authorisations over mandate, customer complaints, and valuation at risk.
• Guide desktop, field, and project management adjustors on technical claim matters and rate evaluations.

Claim & Risk Management:

• Provide technical guidance to internal claims, underwriting, and complaints teams.
• Minimise claim losses and ensure compliance with auditing standards and fraud detection protocols.
• Work closely with Group Forensics to detect and mitigate fraud.

Vendor & Relationship Management:

• Support o...