Location
Jacksonville, Texas
Job Type
Full-time
Posted
May 16, 2026
Job Description
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a SPOC/Loss Mitigation opportunity with a large mortgage servicing and financial Institution.
Your specific duties will include:
Your specific duties will include:
- Serve as the Single Point of Contact (SPOC) for a portfolio of delinquent or high-value mortgage accounts, providing consistent borrower communication and support.
- Contact, negotiate, and implement loss mitigation strategies—including loan modifications, short sales, deeds in lieu, and other alternatives—to minimize foreclosure losses.
- Handle specialty functions such as bankruptcy accounts, liquidation outcomes, and complex borrower situations, ensuring compliance with investor, legal, and departmental guidelines.
- Manage inbound and outbound calls to assis...