Loyalty Marketing Trainee

Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.  

 

KEY RESPONSIBILITIES:

• Supporting the loyalty marketing team with daily activities to further engage and activate members of the loyalty program with Radisson brand.

• Follow customer lifecycle including acquisition, engagement, loyalty, and retention campaigns of the global loyalty program.

• Ensure customer enrolment journey is well executed on all touchpoints by providing support to Hotels.

• Assist quality loyalty team in follow up of customer questions and feedback to continuously improve the program and benefits offered to members.

• Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC

• Support loyalty managers in monthly reports and presentations preparation ...