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LTD Claims Examiner II

Reliance Matrix · Phoenix, Arizona, United States

Location
Phoenix
Job Type
Full-time
Posted
June 02, 2026

Job Description

Description

KEY RESPONSIBILITIES

*other duties as assigned*

Obtains and analyzes information to make claim decisions and payments on LTD, Voluntary disability and Waiver of Premium claims. The goal of the position/role is to consistently render appropriate claim determinations based on a review of all available information and the terms and provisions of the applicable policy. 

  • Reviews and investigates disability claims by using telephone and written contact with the applicable parties, (claimant, employer/supervisor, credit union, treating physician, etc.) to gather pertinent data to analyze the claim.
  • Adjudicates claims accurately and fairly in accordance with the contract, appropriate claim policies and procedures, and state and federal regulations, meeting productivity and quality standards based on product line.
  • Utilizes appropriate medical and risk resources, adhering to referral polices, and transferring claims to the ap...

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