Luxury Client Experience Specialist

Join · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
June 04, 2026

Job Description

Client Experience & Service Excellence

  • Greet and welcome clients with warmth, professionalism, and genuine enthusiasm
  • Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience
  • Maintain a refined, elegant, and customer-centric environment that reflects our brand values

Sales & Client Relationship Management

  • Understand customer needs and provide tailored product recommendations to drive sales
  • Foster strong, long‑term relationships through consistent client communication and post‑sale follow-up
  • Proactively address client inquiries and resolve concerns with discretion and efficiency
  • Share customer insights and feedback with store management to enhance the overall client experience
  • Contribute to the execution of sales plans and store targets
  • Actively participate in in‑store events, marketing activities, and promotional c...

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