Luxury Fashion CX Team Lead: Performance & Training

TDCX Group is seeking a highly motivated team manager in Singapore to oversee daily operations and enhance team performance. The ideal candidate will have a Diploma or Bachelor's Degree, with experience in luxury retail or hospitality management.

The role involves managing the team's roster, analyzing performance metrics, and ensuring effective communication among stakeholders. Excellent communication skills in English are essential, along with proficiency in MS Office and CRM systems.