Luxury Guest Experience Agent

AccorHotel in Ajman is seeking a full-time Royal Service Agent. In this role, you will be responsible for efficiently managing all internal and external calls while providing an exceptional guest experience. Key responsibilities include answering incoming calls, handling inquiries and complaints, and coordinating with other departments. Ideal candidates should be service-oriented with excellent communication skills, preferably having experience in a luxury hotel environment. The position does not allow for remote work and is full-time.
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